4/19/25
Verified Renter
The elevator situation is hard to swallow (leftmost elevator being out so often). I am a licensed electrical P.E. in the state of Texas and can help Windsor out with facility issues, or at least give the manufacturer's technical diagnoses a review if you need it.
Otherwise, I am grateful for Windsor's approach in maintaining quality of service in the face of so much economic turbulence. I would really appreciate a deep clean of the grills, especially the fireboxes. The grill grates are... maintained well but there is a significant amount of residue from use in the fireboxes.
Review from Apartments.com
Property Manager at The Sovereign at Regent Square responded to this review
Thank you for the favorable review of our apartment homes! We are glad you have been pleased with the customer service our team consistently provides to ensure our residents have a comfortable and convenient place to call home. Because we care about... continually enhancing the living environment, we are grateful for your feedback about the elevators and grills and will look into it at our earliest opportunity. Please let us know if you would like to share anything else.