MAA Valley Ranch Apartments

We have been living here for 3 months. However, is anything but good. It is an old apartment community with old fixtures. More importantly, the apt handed over to us needed lot of maintenance work to the extent first 3 days we had to stay in hotel to fix things - even now there are cockroaches all over the apt. Pest control person comes; not sure what he does but there is no change in result. On the positive side, maintenance is generally responsive. Also, the location of the Apt community is... excellent. Read More

Excellent location for shopping and eating. Maintenance are super fast. This is a pet friendly community, my wife and dog love it.

This property seemed great upon first moving in then I met another resident and they asked if I also had small roaches in my apartment. First red flag!!! They started to appear soon after this and have always been in the kitchen even though we keep it clean. The pest control staff said "they must be coming from in the walls of surrounding units".

I then quickly noticed there are a total of 20 or so parking spaces for residents and guests, which are almost always taken up by residents, so good... luck inviting just one person over. Managements response was "well I guess they'll have to park across the street. Mind you its 6 lanes and no crosswalk.

Trash service is supposed to be curbside but they often do not come and refuse to pick up some days. There was a period of a week where there was piles of trash all over the complex, looked like a landfill. Not to mention they rarely pull the trash from the mailbox area and its constantly overflowing with junk and discarded mail.

I've have 5 water leaks in my unit since we moved it and they continue to happen every few months. The AC unit above my entry has been leaking for two years and the property refuses to fix it.

The grounds look horrible, worn out grass and half the property is just mud and dog poop.

The gym equipment is constantly broken or missing from residents stealing, but hey they replaced the pool cushions!

Management is on another level, they will yell at residents and refuse to help. During covid they tried to raise my rent $150, even though new leases in my same style unit were going for $100 cheaper than i was paying currently. There have been countless new managers and leasing agents so they never truly know what is going on with the property. Read More

This property seemed great upon first moving in then I met another resident and they asked if I also had small roaches in my apartment. First red flag!!! They started to appear soon after this and have always been in the kitchen even though we keep it clean. The pest control staff said "they must be coming from in the walls of surrounding units".

I then quickly noticed there are a total of 20 or so parking spaces for residents and guests, which are almost always taken up by residents, so... good luck inviting just one person over. Managements response was "well I guess they'll have to park across the street. Mind you its 6 lanes and no crosswalk.

Trash service is supposed to be curbside but they often do not come and refuse to pick up some days. There was a period of a week where there was piles of trash all over the complex, looked like a landfill. Not to mention they rarely pull the trash from the mailbox area and its constantly overflowing with junk and discarded mail.

I've have 5 water leaks in my unit since we moved it and they continue to happen every few months. The AC unit above my entry has been leaking for two years and the property refuses to fix it.

The grounds look horrible, worn out grass and half the property is just mud and dog poop.

The gym equipment is constantly broken or missing from residents stealing, but hey they replaced the pool cushions!

Management is on another level, they will yell at residents and refuse to help. During covid they tried to raise my rent $150, even though new leases in my same style unit were going for $100 cheaper than i was paying currently. There have been countless new managers and leasing agents so they never truly know what is going on with the property. Read More

Everybody sitting in the leasing office is very rude, they don’t have courtesy to speak nicely with tenants, they consider everyone as low class cheap people. They are very rude and unprofessional. The property is very old and full of Insects.