11/19/24
Mold, roach problem and no upgrades
The apartment we rented had immediately noticed a roach problem. The AC is VERY VERY old. Doesn’t even work correctly or cool the whole apartment. The bathroom doesn’t ventilate right and creates mold on the ceiling. Explained issues to management however nothing was fixed or done. Maintenance noticed mold and did nothing about it. Don’t recommend living here.
Review from Apartments.com
Property Manager at The Place At Green Trails responded to this review
Thank you for your feedback, and we apologize for the issues you encountered during your stay. We take your concerns seriously and regret that these issues were not adequately addressed. We’ll be reviewing our processes to ensure these concerns are... handled more effectively in the future. To better assist you, we ask that you email your name and apartment number to our Cares Team at care@mccompanies.com so we can address your concerns directly.