The Retreat at Cinco Ranch Apartments

the management now is inconsiderate, we are paying for the benefits but we are not allowed to use any of the "benefits" they offer. We used to be able to go to the office and my kids use to study in the common center, drink coffee, and print as much as 50 paper a month. Now we aren't we even allowed to into the common center without being asked what we need. I went today to print some papers as I pay monthly to be able to do so and I was told that I couldn't print more than 4 pages and that the... amenity is no longer available , yet we are still paying for that. Read More

The management has changed and so has the property! It’s so difficult to live here. I promise if you are trying to make this place your home they will do everything in their power to make sure you don’t feel like you are at home at all.

The property photos are so beautiful and they say a picture is worth a thousand words, BUT REVIEWS ARE PRICELESS! If you don't do anything else, please heed this warning. ROACH INFESTED!!! If you work hard for your money and have half way decent credit, choose any other property in Cinco Ranch - there are plenty to choose from and we work too hard for our money to live in uncomfortable conditions. I have been here about a week now, and have realized all the reviews that were left regarding this... property, were speaking of experiences with management/people who no longer exist here. The current management team is new and could care less about you or the property. The first 3 days of my arrival were 'team no sleep' because I found pregnant roaches walking across my kitchen ceiling..coming out of the kitchen drain.. crawling in my closet and I stayed up every night spraying, bombing and laying roach hotels. On top of that, the manager denied my claims as if I were lying when the apartment clearly appeared to be roach infested. I now realize the management team was unbothered by my complaints because it's NOT news to them. The grounds keepers even told me that this place is roach infested and there are many complaints from other tenants as well! PLEASE DON'T WASTE YOUR TIME OR MONEY LIKE I DID! If you're comfortable living this way then ignore this review, otherwise, RUN FOR THE HILLS AND DON'T LOOK BACK!! Read More

It is a very dangerous complex and they are rats inside the complex all the time, the management will act friendly and is just fake they will make you think they care for you but they only care about money We live here since August 2021 and one day someone attacked us inside the complex, they totaled our car and then we talk to management and agreed on us being able to move out early without having to pay the termination fee, now they are calling me saying that i owe them money. Stay away from... this apartment complex Read More

The staff is always so kind and willing to help, love my place