8/4/23
Horrible Ordeal!
If there was a negative rating I would give one to Vivo Living. As a result of being strung along for 3 weeks we might have been homeless when our existing lease is up in a little more then 24 hours from this horrible ordeal, and out $200 for the application fee.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Vivo Living New Braunfels I responded to this review
We sincerely apologize for any inconvenience and frustration you've experienced during this process. Your situation is concerning to us, and we understand the urgency in securing a new living arrangement. We are actively looking into the delays and... miscommunication that led to this unfortunate situation. Please know that we take your feedback seriously. If there's anything specific you would like us to address or discuss, please feel free to reach out directly. We appreciate your patience and understanding during this time, and we're dedicated to resolving the matter to your satisfaction.