6/27/23
Good apartments gone downhill
Good apartments that have gone downhill. When I first moved in the apartments seemed good. The pool even had water! At my first visit at the pool another resident let me know to enjoy the pool because the water does not last long. She said that these used to be good apartments but have gone downhill. To get my lease over with and leave. Shortly after that the water was taken out of the pool and has remained without water most of my lease. The apartments are also not safe! If you leave your... clothes washing in the washer dryer facility it will get stolen! I learned that the hard way as when I 1st moved in I left my clothes washing unsupervised and when I came back clothes was thrown all over the floor and stolen. I dreaded having to do laundry after that because I have to stay with my clothes the whole time to watch them. If clothes is stolen, imagine everything else! I don't trust leaving anything outside. I hate receiving packages and it getting left outside while I am at work for the fear of it being stolen. There was even an unsafe situation when someone tried to break into my apartment twice by fidgeting with the front door lock. I never feel safe here. My neighbors upstairs are always smoking weed and the smell always gets into my apartment. They live right above me so the smell always comes directly into my apartment. I hate coming home from work and always smelling weed :( I let management know and nothing has been done. The rent has also gone up by $200! The price is definitely not worth the apartment anymore.
Review from Apartments.com
Property Manager at Southgate responded to this review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (432) 217-8075 when you can so we can address this situation directly. Thank you and have a... great day.