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  • Photo - Hawthorne at Crenshaw Apartments

Hawthorne at Crenshaw Apartments

4811 E Sam Houston Pky S, Pasadena, TX 77505

Monthly Rent

$1,329 - $3,266

Bedrooms

1 - 3

Bathrooms

1 - 2

About this Rental

Hawthorne at Crenshaw is a luxury apartment community located off the Sam Houston Parkway in Pasadena, TX. Our community is in a prime location, when you need to get around Houston, we made it easy with convenient access to major freeways and highways. Everything needed to compliment your lifestyle can be found inside and out of your apartment home.Hawthorne at Crenshaw offers 1-, 2-, and 3-bedroom apartment homes with upgraded interiors that include modern kitchens with stainless steel appliances, granite countertops, washer & dryers included, over-sized garden tubs, spacious closets and so much more.

Hawthorne at Crenshaw Apartments is located in Pasadena, Texas in the 77505 zip code. This apartment community was built in 2017 and has 3 stories with 294 units.

Rent Specials

Find Your Next Apartment in Pasadena, TX! ?? Move in before December 31st to receive a $500 gift card just in time for the holidays Act nowapply today!! Pricing Subject to Change. Restrictions May Apply.

Pricing and Floor Plans

Apollo

$1,376 - $2,240
1 Bed, 1 Bath
834 Sq. Ft.
7 Rentals Available
Unit
Price
Sq. Ft.
Available

Mercury

$1,329 - $2,070
1 Bed, 1 Bath
748 Sq. Ft.
6 Rentals Available
Unit
Price
Sq. Ft.
Available

Gemini

$1,401 - $2,111
1 Bed, 1 Bath
785 Sq. Ft.
1 Rental Available
Unit
Price
Sq. Ft.
Available

Spirit

$1,537 - $2,709
2 Beds, 2 Baths
1,040 Sq. Ft.
4 Rentals Available
Unit
Price
Sq. Ft.
Available

Constellation

$1,572 - $2,765
2 Beds, 2 Baths
1,024 Sq. Ft.
3 Rentals Available
Unit
Price
Sq. Ft.
Available

Hubble

$1,658 - $2,804
2 Beds, 2 Baths
1,101 Sq. Ft.
2 Rentals Available
Unit
Price
Sq. Ft.
Available

Endeavor

$1,887 - $3,266
3 Beds, 2 Baths
1,264 Sq. Ft.
4 Rentals Available
Unit
Price
Sq. Ft.
Available
*Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price and availability is subject to change without notice.
*Square footage definitions vary. Displayed square footage is approximate.

Details

Lease Term Options

  • 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15

Property Information

  • Built in 2017
  • 294 units/3 stories

Fees and Policies

The fees below are based on community-supplied data independent market research.

One-Time Move-In Fees

  • Administrative Fee
    $150
  • Application Fee
    $60

Property Highlights

  • Large Soaking Tubs
  • Modern Kitchens with Breakfast Bars
  • Built-In Desk with Granite Tops*
  • Complimentary Starbucks Coffee Bar
  • Sleek Energy Efficient Stainless Steel Appliances
  • Smoke Free Apartment Homes
  • Valet Waste
  • Cyber Cafe Open Late
  • Designer Ceiling Fans
  • Designer Paint and Finish

Apartment Features

  • Air Conditioning
  • Balcony
  • Cable Ready
  • Carpet
  • Ceiling Fans
  • Crown Molding
  • Deck
  • Dining Room
  • Dishwasher
  • Disposal

Community Features

  • Breakfast/Coffee Concierge
  • Business Center
  • Cabana
  • Clubhouse
  • Controlled Access
  • Corporate Suites
  • Courtyard
  • Fitness Center
  • Furnished Units Available
  • Gameroom

Map of Hawthorne at Crenshaw

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Area Scores

Car-Dependent
Walk Score®
30
Out of 100
Somewhat Bikeable
Bike Score®
31
Out of 100
Busy
Soundscore
67
Out of 100

Contact

Property Address:
4811 E Sam Houston Pky S,
Pasadena, TX 77505
Phone Number: (346) 222-3876
More Information:
View Property Website
Office Hours
  • SundayCLOSED
  • Monday9:00 AM - 6:00 PM
  • Tuesday9:00 AM - 6:00 PM
  • Wednesday9:00 AM - 6:00 PM
  • Thursday9:00 AM - 6:00 PM
  • Friday9:00 AM - 6:00 PM
  • Saturday10:00 AM - 4:00 PM

Renter Reviews

8 Ratings & Reviews

How Is This Rating Determined?

4/23/24

My First Apartment Search and Impression of Hawthorne at Crenshaw – Pasadena, TX.


Initial Impression
My initial visit to Hawthorne at Crenshaw in Pasadena was very positive. The property, apartments, and surrounding area all exceeded my expectations.
Follow-up Communication Issues
However, my positive impression quickly soured due to communication difficulties. Despite expressing ongoing interest and multiple visits (at least five) to gather information and inquire about suitable units, I received no follow-up contact (text, call, or email) from the leasing office...
.
Difficulties Reaching Staff & Missed Appointment
Reaching the leasing office by phone proved challenging as well. On several occasions, I had to physically return to the property for answers.
To add to the communication issues, I even emailed once and received a response of "Oh, you did? I didn't see that." Additionally, I showed up for a scheduled appointment and was met with confusion, as if I hadn't booked one.
This frustration continued when I recently applied online and couldn't decide on a unit. Despite scheduling a confirmed appointment for 12:30 pm, the manager prioritized a meeting upon my arrival.
Unprepared and Unhelpful Staff
Disappointingly, the manager offered no apology for the wait and claimed the leasing agent wouldn't be back for an hour. Despite my numerous visits (they recognized me), they had "nothing new to show" and were unsure if a specific unit I requested was available. They even seemed unsure about the layout of different units. This lack of knowledge and unwillingness to help left me feeling like an unwelcome burden.
Broken Promises: "Live It" Mantra Not Reflected
The entire experience contradicted Hawthorne at Crenshaw's advertised "Live It" mantra, which supposedly emphasizes exceeding expectations, creating unforgettable experiences, and fostering kindness. Unfortunately, none of those values were reflected in my interactions.
Lost Interest and Uncertainty
As a result of these repeated issues, my initial enthusiasm has completely vanished. The constant communication breakdowns and feeling unwelcome make me hesitant to move forward with my application.
This review highlights the significant gap between Hawthorne at Crenshaw's advertised image and the reality of their customer service.

Review from Apartments.com

Property Manager at Hawthorne at Crenshaw responded to this review

Thank you for bringing to our attention the problems you have detailed in your candid review. We have taken your feedback seriously and expect this problem to improve. Please contact us directly should you have any suggestions for further improvement... . Our commitment is to
provide the finest customer service each and every day. We value your feedback and are happy to listen any time.

1/20/24

Not so luxury

Not so luxury of the apartment where everything gets broken all the times, dirty pool, dog poop everywhere, car breakins

Review from Apartments.com

3 People Found This Helpful

Property Manager at Hawthorne at Crenshaw responded to this review

Hello, we would like to extend our sincerest apology for your experience. Our team takes pride in the cleanliness and care of the community and apologize if anything was missed. We have an open door policy here in the office and would love to meet... with you about any specific concerns regarding our grounds as we are unsure what building you might be in that we can monitor more closely for pet waste, also to discuss vehicle break ins as there have been no recent reports of this concern. Our direct office line is 832-702-3389 and email is hcrenshaw@hrpliving.com. We value your feedback and hope to speak to you very soon.

Sincerely,
Hawthorne at Crenshaw Management

11/3/22

Amazing Place

I have been a resident here for over 5 years and I must say this is an amazing place to live. It's quiet, clean, and the amenities are great! The staff is amazing they are very helpful and kind!

I highly recommend moving here!

Review from Apartments.com

1 Person Found This Helpful

Property Manager at Hawthorne at Crenshaw responded to this review

Hello Valued Resident,
Thank you for taking the time to leave this very thoughtful review! We are truly blessed to call you one of our residents for all these 5 years and are so happy to hear of your positive experience. Please don't hesitate to...
reach out should you need anything at all.

Sincerely,
Hawthorne at Crenshaw Manager

7/3/21

Fabulous place and staff!

The staff have been SOOO kind and helpful! This is my first time renting and they have gone above and beyond to help guide me and assist me with my many questions! The apartments themselves are VERY nice for the price and the location is fantastic!

Review from Apartments.com

Property Manager at Hawthorne at Crenshaw responded to this review

Hello Valued Resident!We are so thankful for the time you took leaving these kind words. How wonderful that our team was able to leave such a positive impression on you, this is definitely our goal! Please feel free to always reach out if there is... anything we can do for you.Best regards,Hawthorne At Crenshaw Manager

1/10/20

Not a Luxury Apartment

Location is great! Apartments are severely overpriced. Property has an overall odor. Dog poop is left behind often. Management is not nice and maintenance speaks no English. Parking is over run with trucks and the gates are always open. Neighbors leave trash on porches all times of the day and these apartments have roaches. Business center is always down, computers and printers work seldom. Packages are delivered wrong and have been missing off of door steps on several occasions. You can hear... your neighbors through the walls and walking across the floor very loudly. Not recommended to move here.

Review from Apartments.com

10 People Found This Helpful

Property Manager at Hawthorne at Crenshaw responded to this review

Dear Valued Resident, Your feedback is very valuable to our team and I here at Hawthorne at Crenshaw. We truly believe that as part of our commitment to offering quality customer. service, we can learn and grow as a community when concerns are... brought to our attention. Some of these items were not mentioned in our recent meeting following your on site transfer, but we are more than happy to address them as well as any other concerns that may arise in your new home. We would like to address each of these recent concerns below. Pet waste concern areas- Please share any locations where we can send our team if you feel there are specific trouble areas and our groundskeeper will take care of this. They do a great job with our grounds pick-up and we apologize if anything was missed. Language Barrier- We do apologize if you have had any issues with language barriers with some of our team, if our Resident Services Supervisor is not there and you have any questions about your apartment home that cannot be explained thoroughly, we are more than happy to request more info on your behalf and are sorry if this has been an inconvenience to you. Pest control- Pest issues are atypical at our community and we have a very short treatment list, if you ever need treatment please reach out as we have the community treated every Friday. Business Center- At times our printer is out of toner and we do apologize if you have come by at a time when this has occurred due to heavy use of the business center. We replace it regularly when brought to our attention of a need for replacement. We are always available if you would like to email us something in advance to be printed as well if we are ever in between orders. With this exception, the business center is always up and running, but if you have any difficulty we are available to assist you in printing your documents. Computer concerns have not been brought to our attention as of this time. Packages- We have a package locker system that will email a code to the resident receiving the package. If you need any assistance or have any errors with the locker system, please reach out to us and we can assist you in questions you may have regarding delivery. We have not heard of reports of packages missing from doorsteps thankfully so we are sorry to hear if this did happen. If you have deliveries sent to your door and would like for us to place it in your home after receiving a deliver notice, we are happy to accommodate you with this in the future. Noise from neighbors- If you every feel you are negatively affected by excessive noise after hours, please call our office and it will direct you to our courtesy line. If this concern arises during office hours and we can come by and hear the noise concern and speak with the neighbors, keep in mind we are open to assisting in whatever manner helps you the most. It is our goal that all residents feel comfortable in their home and have the same opportunity to enjoy their personal space. Thank you again for reaching out and we look forward to hearing from you in person if you would like to set up a personal meeting with one of our Managers for further discussion on more specific questions that may arise. Thank you for choosing to be one of our Valued Residents. Kindest Regards, Your Hawthorne Team

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Moving to Pasadena, TX

Shopping Centers

Shoppers will appreciate Hawthorne at Crenshaw Apartments proximity to Beltway Creshaw Center, Academy Sports & Outdoors, and The Market at Crenshaw. Beltway Creshaw Center is 0.4 miles away, and Academy Sports & Outdoors is within a 7 minute walk.

Airports

Living in Pasadena provides easy access to William P Hobby, located just 20 minutes from Hawthorne at Crenshaw Apartments. Another nearby airport is George Bush Intcntl/Houston, located 32.4 miles away.

(346) 222-3876