7/28/23
For the sake of your health, safety, and wallet DO NOT MOVE HERE
We were exposed to dangerous chemicals and fumes due to office incompetence. If you care for your health and safety, DO NOT MOVE HERE. While resurfacing a bathtub in a neighboring apartment, it was not properly ventilated and got into the AC units of our whole building. They never gave notice to any of the units about the work being done. Our pets were exposed for hours. We were left for days without being able to turn on our AC in the middle of summer and left feeling lightheaded, even with all... the windows open. We never heard a word from office staff about the issue, they never attempted to rectify the problem. The maintenance staff even said to others in the building that it wasn't safe for tenants to stay there. They may offer good move in deals, but be prepared for the rent to go up 150 afterwards. An extra 150 for lack of parking, the grass area behind the building constantly smelling of dog poop and makes patios unusable (for building 9 at least), consistently broken gym equipment, a pool that can't ve used most of the summer "for repairs", and an office staff that is unavailable or can't be bothered. Not only will your entire security deposit be kept, but they will nickel and dime you over baseless and ridiculous charges. They treat you as a walking dollar sign, not someone trying to make this a home. For the sake of your health, safety, and wallet, you are better off looking somewhere else.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Brazos Crossing responded to this review
Brigid, we always appreciate constructive feedback from former residents about ways to improve the experience for our current and future residents. We do regret any disappointment you experienced here and are working daily to ensure effective... communication and responsiveness to any resident concerns. If you have any questions regarding your deposit, please contact us directly at customersatisfaction@stmkmgmt.com. We certainly wish you well in your new home.