Overlook at Stone Oak Park Apartments

This place has a very unprofessional staff that doesn't care about you or your families safety. Trash is everywhere. They don't take care of noise complaints. Good luck with them answering the phone if you need anything. Find a different place for you and your family to live. Don't waste your money here.

I am loving this apartment. It is spacious and hard wood. The apartment is very sound proof. Both of my neighbors are dog owners and I don't ever hear anything from either side. The electricity bill for the first 3 weeks has come in which is around 30 dollars with it blasting at 70 degrees so it has very good power utilization. Maintenance is quick. If you have an issue and you need it resolved quickly call it in. Closets are walk in which is lovely. I got the A1U apartment and so far I... am loving it very much. I also love the granite kitchen tops. I highly recommend this place. Read More

I was hesitant to move here because of all the mixed reviewers. You either get really good reviews or really terrible ones- no one between. I called the office to kind of get a first impression to determine whether or not this will be my future home. Keep in mind I’ve moved to enough apartments and suffered enough hell to deal with any more none sense. Immediately the staff who answered was rude. I told her I had a question about her available units. She said sure, give me one minute, and after... putting me on hold for 5 minutes she hung up! I can’t imagine what actual residents will put up with in these apartments with these people when they’re already this dismissing with potential future residences. Read More

I don't even know where to start, I have been living in this apartment complex for more than 6 years and going through all the different management companies but the one that is managing the apartment complex now is the worst. There are always excuses about not having a maintenance order fix within a reasonable time, we just got someone breaking into our car because the gate is not working for more than a year now. The property is full of dog's excrement, and the grass is all mud now. The staff... is always new and never knows what is happening, the resident portal only works for you to pay rent but you will not work for emails or updates in your maintenance request. We are forced to pay pest control each month and I have been requested to come to my apartment three times already and never stopped by. The only convenience is the garage, which I am using as storage for all the furniture that I have. Thinking of moving if management company does not get better. It is sad because the prices keep getting higher and management is getting cheaper. Read More

Do not move here! They are trying to charge me over 2 months worth of rent for vacating our apartment early in order for them to rent it out sooner! People have already moved into our old apartment and now they send us a bill for over 2000 dollars for lease termination! It’s also impossible to get ahold of anyone on the phone! 10 out of 10 do not recommend!!!