9/5/24
Building 13 Roach infestation
The website blocked the 1st review because I told the truth about the apartment. It has roach infestation.
Review from Apartments.com
1 - 3 Beds
Bedrooms
1 - 3
Bathrooms
1 - 2
The fees below are based on community-supplied data independent market research.
32 Ratings & Reviews
9/5/24
The website blocked the 1st review because I told the truth about the apartment. It has roach infestation.
Review from Apartments.com
1/5/22
Have been a resident for about 4 months and the gates have NEVER worked. Instead of fixing them they just lock them.Roach infestation. Trash compactor not working. This is not the first time this is happened. - but will still charge valet fee. They lie about the reviews. They pay people to lie for the reviews offering and incentive when you sign up. Gates never work. Constant excuses. Place has dog poop everywhere. I can tell you how many times I have stepped in it. They will charge you for... everything. But when it doesn't work.. they won't refund you. I have loads of photos of this disappointing place. I have even reported them to the health and safely department. This how disgusting this please is. I can only warn you. But if you want to be taken a ride for please feel free. Oh yes. Parking forget about it. Lucky if you get a place to park.
Review from Apartments.com
22 People Found This Helpful
Property Manager at Pecan Springs responded to this review
We appreciate your review, and we are sorry to hear that you feel this way. While we encourage residents to share their experiences, the content of reviews is always at the sole discretion of the reviewer. We are disappointed to hear that you are... unhappy with the upkeep of the community, and we would like to discuss your observations in greater detail. When you have a moment, please email us at corporatecontact@alapts.com. Thank you.
12/22/21
Have been a resident for about 4 months and the gates have NEVER worked 2 days in a row, aka no security or peace of mind. Roach infestation. Trash compactor not working- but will still charge valet fee. Just disappointing.
Review from Apartments.com
15 People Found This Helpful
Property Manager at Pecan Springs responded to this review
Thank you for writing. We want our residents to feel at ease in the community, and the feedback you have shared about gates, pests, and waste does not fall in line with our high standards. We would love the opportunity to discuss your comments to... determine how we may best assist in the future. Please contact us at pecansprings@alapts.com so we may take action to improve the community. We hope to hear from you soon.
9/9/21
Went on a tour yesterday and super nice and clean apartment complex which is hard to find now a days. You can tell they keep up with their maintenance and landscaping and really care about their residents. Highly recommend
Review from Apartments.com
3 People Found This Helpful
Property Manager at Pecan Springs responded to this review
Greetings, thank you for sharing! It means the world to us to know that our team demonstrates how much we care for our residents. We appreciate your interest, so please let us know if you have further questions.
8/21/21
Michelle took her time to make sure that I had the home I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a working relationship I could trust. I could see myself actually living in a community such as this. It has exactly what I want and that is whatever I need,
Review from Apartments.com
Property Manager at Pecan Springs responded to this review
Thank you for letting us know about your wonderful experience! It's great knowing that Michelle treats our customers with such warmth and compassion. We appreciate your interest, so please connect with us if there is any way we can assist you.
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Shoppers will appreciate Pecan Springs Apartments proximity to The Plaza at UTSA, University Heights Tech Center, and Roadrunner Creek. The Plaza at UTSA is 0.6 miles away, and University Heights Tech Center is within a 13 minute walk.
With a TransitScore of 33, Pecan Springs Apartments has some transit, including 1 transit stop within 15.2 miles. Transit options include San Antonio Amtrak Station.
Recreational activities near Pecan Springs Apartments are plentiful. Discover 3 parks within 3.9 miles, including Gorrell Park, Bamberger Nature Park, and Bonnie Conner Park.
Living in San Antonio provides easy access to San Antonio International, located just 17 minutes from Pecan Springs Apartments.
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