Stoneybrook Apartments & Townhomes

The staff is rude and they lie to get you to move in. I was told that the in my apartment they were going to replace the bathtub, the laundry doors and appliances in the kitchen would all be replaced to stainless steel. I was also told that all the units are fumigated and inspected for pest. All of these things were lies. The tub and doors were just painted over when they were in disgusting condition. The appliances I was then told would be replaced in 30-60 days. The apartment was infested with... roaches. The office’s reply to that was that moving in can rile them up and to get some raid, make sure not to leave any food out and to be on top of cleaning, and that way nothing should attract them or bother me. They also said they would send someone to come re-spray. I hadn’t eaten there or brought any open food just refrigerated food and hadn’t made any mess that would attract them. Unacceptable answer I decided to terminate my lease also no one ever came to re-spray also in the following days that I repacked my things. and move somewhere else. Save yourself the headache don’t move here. Read More

Mailboxes have been broken for over a month due to someone trying to break in them. This is not the first time. A security camera COULD have been installed rather than the now useless (unable to lock) security gate. If the criminal is a resident, how would a universal code gate have helped anyway? Tampering with mailboxes is a federal offense, and me not being able to send mail to my daughter has this mother livid.

This has been my experience...

Parking: parking spaces too tight. If you have a compact car you MIGHT have enough space. If not, your car will get dinged, dented and damaged. If you have issues with people beside you, management will politely ask them to stop, and that is it. And if someone is in your spot, you can call the courtesy officer who doesn't up the phone, and doesn't respond. They won't simply tow the car.

Community grounds: a lot of people "forget" to pick up their dog poop. It is... everywhere even though the management has poop bag dispensers (with bags) all over the complex. There is also a fair amount of litter around the complex, even though maintenance is always picking up trash.

Air Conditioning: you can leave your AC on all day and your apartment will sit above 80F. We spent $130-160 each month all summer and still sweat every day and night. We asked maintenance to fix it several times and they came over, changed the filter, and left... at least we had filtered hot air.

Cockroaches: We see multiple each day and night all over the apartment. Kitchen, bathroom, on the couch, in the bed... There are several holes in corners at floor/ceiling, under sinks, etc. Basically the apartment wasn't properly finished so there are plenty of points for them to access. No matter how clean we are, they are still there. Took management and maintenance about a month before they came to address it.

Management and maintenance: not terrible but not good a communicating. We have a dog and when maintenance wouldn't notify us when they were stopping by so we didn't know when we needed to put her on the patio. Then when they didn't come in because our dog was out, they wouldn't notify management so they thought the work had been performed.

Pools: They are frequented by non residents. Often there is litter left from residents and non residents.

With all that said, I've lived with worse management, in worse conditions, in worse places. Management is overall nice, maintenance works hard, and the location isn't horrible. There seems to be a few simple fixes that would make this place alright.

But still... I wouldn't do it again.

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Neighbors are loud and rude, maintenance does show up but if you don't check their work, its probably not complete or done correctly. Management changes monthly. Very few people actually clean up after their pets. Parking spaces are way too close, I have multiple dings and paint missing thanks to people not able to park correctly. Mail boxes keep getting broken into. Pool is always super overcrowded with people who don't live there and even though it says its a gated community, the gate only... works half of the time. The initial apartment we were shown and signed the lease for was unavailable on our move in date so we got one that had multiple problems. Certain neighbors have way too many people living there which causes issues with the assigned parking. The office isn't much help and the security officer is an even bigger joke. Occasionally cars get towed for parking in the wrong spots but there are no signs around the complex to remind visitors not to park in reserved parking so it just becomes a never ending nightmare. Good luck with all the dogs running around too that belong to residents but treat the entire place like their own personal backyard. Read More

I would give no stars if I was allowed. Absolutely horrible! Worst place I have ever lived and I have lived multiple places. Problems from day one including roaches, pipes bursting in walls and flooding the apartment(which maintenance said "Deal with it"), violation for hanging my Ivy on my porch, rude staff, a manager (Meagan) that refuses to call you back when she says she will and shuts the door on your face when you try and talk to her, the "security" gates are never closed and no one is... EVER in the booth at the gate, the office loses packages that must come through them first, just to name a few. I moved in January 2017 and I am counting the days until I can get out of this horrid place. PLEASE do yourself a favor and DO NOT move in here!!!!!! Read More