7/29/23
Careful with this place
I've been renting here since January 2023, previous management took care of me, any problems we had they will be solved within the week. New management came in around April...
Since May 25, 2023 I do not have a working AC, that is at the time of writing this 2 months and 3 days without my working AC.
Somewhere at the beginning of July we were given a window ac unit, and during the third week of July a portable AC unit to take around the house because the window ac unit is just not enough.
For... the past 2 months we have opened maintenance requests relating to the AC issue and most of them get marked as "completed" without someone actually coming to our unit to fix the AC.
We can't withhold rent, or find a HVAC guy to fix the AC and deduct those expenses from our next month's rent.
To top it out, at the beginning of July someone came to check on the AC fan beerings that make a grinding noise when turned on (main AC issue) and removed the ceiling on top of the laundry area, left the ceiling hanging and the dryer disconnected. It's been about 21 days without a dryer either. We have to dry our clothes on the balcony's floor where animals such as roaches, birds, ants, and others get on.
Be cautious of renting here, I'm trapped until the end of the year.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Wildwood Apartment Homes responded to this review
I'm sorry to hear about your experience. It's our goal to provide a comfortable living environment for all residents, and it sounds like we have fallen short in your case. I understand how frustrating these ongoing maintenance issues can be,... especially during the summer months when AC is crucial. We certainly don't want you feeling trapped or ignored and would appreciate the opportunity to discuss this further with you directly so that we may work toward resolving these problems promptly. Please reach out at your earliest convenience using my contact information below: Candice Conway - Community Manager - (903) 420-4404