Gateway at Ellington Apartments

This is literally one of the worst places you could live. There are roaches and gnats everywhere, but they will lie and tell you the property is clean. People get shot & cars get broken into and stolen here. Neighbors are loud and disrespectful, and office does nothing about it. To top it all off, every single person who works in the office is rude, condescending, and downright useless. They slap you with additional charges for nothing and claim they didn’t do it or that it’s “policy”. I... literally cannot warn anyone about this place enough. Save yourself the time, money, and headache and go literally ANYWHERE ELSE. Read More

I’ve been living here for one month now and the water, gets shut off weekly at MINIMUM once a week. They claim it’ll be off until 6 and then it doesn’t come back on until 8-9pm sometimes not even until the next day. Sometimes they warn you, other times you wake up to get ready for work and turn on the sink/shower and nothing. Absolutely ridiculous. Don’t move here if you like to take showers!!

This project literally has trash EVERYWHERE! There are so many drug deals going on within these. People are getting robbed.

The new management is extremely rude and unprofessional.
They don't respond to safety issues or maintenance request.

You never have hot water or they turn the water off completely.. YOU will NOT want to call this your home..
Its not a home you will be scared to leave your apartment at night

I literally just moved out and I couldn’t be happier. They suck all around. I had a broken shower head and broken toilet and it took them 11 MONTHS to fix it out of the 12 MONTHS I was staying there! Not to mention they don’t communicate with each other in there. The old management was horrible and the new ones are just bad. They are never in the office and never answer the phone and when they do answer, they are rude and disrespectful. I e had so many unnecessary fees it was ridiculous. Got... charged every month for trash, they forgot to pick up. Why have valet trash if they’re not going to pick it up? Don’t move here save your time and your money and move somewhere nicer. Read More

The new management is horrible .(10/22/2021) people in the office are rude and don’t know anything. I call about rent ahead of time just to still be late and have our late fees raise our price. The manger is never there only missy and she don’t know anything. She will say i will call you back but never do at all. Also it haven’t been no problems with the last management people they were friendly and help you with everything. Also this new management will not let you do partial payments which is... a major issue because I don’t get paid around the time the rent is due to put the whole amount on there that’s why I pay ahead of time to make sure the rent is paid. With the old management it was never a problem. It helps a lot .I have stayed here over a year now and last month was the first time i ever have an a problem with paying rent trying to get in touch with them and call them back and forward about it has been a problem and they are no help. Never notified that late fees was getting charged to my account until i looked and i ask them about it they didn’t really care. If I knew this was going to be like this I would have never re-signed my lease with them. Read More