10/4/24
Had my car wheels stolen from the apartment's parking lot
In late Sep 2024, my car wheels were stolen from the apartment parking lot during the night. This incident not only left me with a hefty repair bill and also shattered my sense of security. Although the apartment management waived two months of paid garage parking fees as compensation, it did little to alleviate my concerns. It’s unclear whether there are going to take any steps to improve safety.
When I moved in, I noticed air pockets in the wooden flooring. Despite multiple requests and... multiple visits from the maintenance team to assess the situation, no action was taken to fix the problem during my entire stay. I lived here for ~4 yrs and the apartment management was generally responsive to other small maintenance requests, often addressing issues within a day or two.
Review from Apartments.com
Property Manager at The Park At Arlington Ridge responded to this review
Thank you for sharing your feedback with us, and please accept our apologies for any distress or inconvenience you experienced. Since the review doesn’t include a name, we’re unable to reach out to you directly. However, we would like to know more... about your experience. If you'd like to discuss this further, please feel free to stop by the leasing office at your convenience. We’d be happy to meet with you to better understand what happened and ensure your concerns are fully heard.