MAA Glen Allen Apartments

Car broken into. Pool unmanaged and dirty. Can't enjoy quality air inside apartment due to cigarette, cigar, and marijuana smoke bombardment. Can't enjoy balcony due to NOISE, cigarette, cigar, and marijuana bombardment. Completely inconsiderate neighbors. Property management and above will not support you in any meaningful or effective way. Spoken with other neighbors about the quality of their living environment, the list of complaints is exhausting. Two maintenance staff to handle entire... property results in neglect. Dog hair EVERYWHERE inside what was supposed to be a "ready" apartment. Dryer a fire hazard with so much dog hair, lint build-up. Too much money to pay for an "un-luxury" apartment. Keep looking. Read More

Guys, This is genuine review. I had a very worst experience with this apartment. You have to very careful on all the flooring and carpets. If you have any small scratches or small tear on the floor. They will ask you to pay more than $1200+ as damaged charges. Be careful when you moving out. Make sure everything all right. No single damage on the floor like scarce or tear. it’s happened to me. Very horrible experience when you pay out of pocket that much huge money. Almost a month rent.

I lived here for 2 years and the office staff and this company are always nickel and diming. The "Connect Fee" for basic cable is a joke and their "high-speed internet" is 200 MBPS at best. They continuously add these with no way to opt out, also barring you from getting your own service not through the complex.
Buildings are old and any linoleum issues are messily caulked over, same with the bathroom. Carpet is shoddily tacked down and rugs had to be placed to prevent injury. Office staff is... also unprofessional and continuously promised information or updates concerning renovations to the property or maintenance and never followed up. Do not recommend.
Read More

Management team here is very misleading with information. The team will do about anything to get you to sign a lease. After touring a few units, the buildings and grounds are very outdated for the suggested prices they are asking. I decided to take another route and now they refuse to refund the reservation/ holding fee (failing to mention a refundable "48 hr window") Be careful dealing with this property group.

Love the property love the staff just wish I had an upgraded apartment and that my rent wouldn't increase so much every time I sign a new lease