9/9/22
Please stay far away.
I genuinely don’t know how to fully relay the horrible quality of these homes. Upon first moving in, we quickly realized that the dishwasher leaked, and the “smoke free” home had been smoked in for a very long time. We called to have them repaired. The man spent ten minutes jostling the dishwasher, said it was good, and left. It was definitely not “good.” It continued to leak every time after that. A different person came to help with the smoke smell that was concentrated in the master bedroom... and bathroom. He did a clean, told us that it should be good, and left. We called to tell maintenance that it still smelled the same, it was in the walls. They told us there as nothing else to be done.
We were unable to use that room the whole time we lived there. I’m very allergic, and we didn’t want our young boys and baby breathing it in.
To quickly list the other things wrong with the place: the hot water and cold water was reversed in the only shower we had left; the over flow drain was connected to NOTHING (so water leaked into ceiling), and the washer and dryer made so much noise that we were asked by neighbors to only run it in the daytime.
Also, if you have any pets, be prepared for them to charge you to replace the carpet. We have dogs, and there was a worn area of carpet where it met the kitchen tiles. It was worn and threadbare from 5 months of foot traffic combined with poor installation and cheap carpet. However, they claimed our dog ripped it up and charged us 1300 to replace it.
Run far away. Please don’t stay here. There are cheaper places that are much nicer.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Northhampton Reserve responded to this review
We are sorry to hear about your experience. It is important to us that we work with you and improve your opinion. At your earliest convenience, please reach out to us. We look forward to working with you!