8/4/23
Smelly. Flooding. Broken doors/garage. Unsafe
1. We were knowingly leased an apartment that reeked of curry and management was fully aware.
2. The units flood if you have a balcony of any kind as the material is cheap.
3. Garage door is broken for months/doors in garage leading to units broken and open allowing non residents and rabid animals to get in. (Yes a rabid fox was in the grave for weeks).
4. Thin walls. You can hear neighbors beside you and below you. I’m sure above you as well if you don’t live on the top floor.
5. Management... will lie to you about everything in order to protect their necks. They are not on your team to support you living in a clean, safe environment.
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Point at Ridgeline responded to this review
Hi, Lauren. We're sorry to see this review. On a daily basis, our team aims to cultivate a comfortable, welcoming environment for our community members. We apologize that you haven't been seeing our efforts reflected in your stay. Please be assured... that your satisfaction is among our top priorities. We hope you'll stop into the office or contact us directly at pmridgeline@pancomgt.com or (703) 721-7424 to discuss how we can help turn your experience around and regain your confidence. Thank you.