2/27/23
Roaches
This is my second year living at this community. I had been waiting for a while to see if Wellington would resolve my issue before posting a review of the community. I want to start by saying that the office is responsive and the maintenance staff repairs any issues quickly. The apartment itself is cute and modern. However, I have had a cockroach infestation for almost a year. To the credit of the office, they have sent pest control every time I have requested it. That being said, the problem... has not gotten any better. Every time I turn on the lights, I can see at least one or two roaches scurrying. Clearly, this is an unacceptable problem, especially for a “luxury” apartment complex. Despite their responsiveness, they do not seem to take my concerns seriously. They have not offered a rent concession nor have they made any moves to evict their neighbors who are attracting the roaches to the property. Aside from this issue, neighbors frequently let their dogs off leash, and there have been multiple gunshots and domestic issues in the vicinity. I recommend looking elsewhere for a place to live if possible.
Review from Apartments.com
9 People Found This Helpful
Property Manager at Wellington Place at Olde Town responded to this review
Hello there,
We are sorry to hear that you have had a negative experience with us. If you have time and would like to reach out to WeCare@udr.com our team would love to investigate your concerns further so that we can make the necessary improvements... to our community.
Kind regards,
Callie