3/8/23
Not very professional.
I moved in 3 weeks ago. I have to say that unless you are a new resident just moving in, your calls will not be answered by management staff. Only ones that had called me back were maintenance when moving in I noticed that the ceiling had a smudge and thought it was a leak. I came back later that day and it appeared that the area was very wet. When I asked a maintenance guy he said I had to call after 5 for emergency service (it was 3pm at the time). I later get a call by a different... maintenance guy saying that the ceiling wasn’t painted before I moved in and he just painted it (which is why it was wet) - mind you they left no note saying they entered my apartment. But the FINAL reason that I am writing this review is because I got a note on my door saying I owed rent as I didn’t pay my March rent and was charged over $800! I then sent proof of my payment (from bank and their system) that it was paid on the 28th of February (that is after I already paid a half month from 2/17-2/28. Seems their system did not process it even though they took the money out of my account. So not I have a red mark on my credit report because of their processing system. Oh, and you HAVE to use their system as they don’t take checks or money orders - everything is electronic. There is also only 1 trash compactor for the entire community and every Sunday you can see trash piled high and wide outside the compactor. On the upside, it is a very quite neighborhood and pet friendly (which is why rating is 2 stars)
Review from Apartments.com
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