Pointe at River City Apartments

Horrible management, worst I have ever dealt with. Phones dont work when you call and I have had 2 maintenance requests "in progress" for months. Cheapest I could find out here but theres a reason for that and its totally not worth it.

I'm currently on a lease I cannot wait until my lease is over terrible and I mean absolutely terrible communication. They never answer the phone never respond to emails and if something does not work they take the time to fix it and overall experience has been terrible. Management is almost obsolete because you can never talk to management about anything even if you go up there they're either in a meeting or they're busy.

I lived here only due to the pandemic to get on my feet and because there were no availabilities anywhere else. The apartments have so many cracks where roaches get it! Roaches and silverfish bugs are a huuuugggeee infestation problem here. Also everything breaks easily. The towel rack in the bathroom broke on my 3rd week. The ceiling fan panels also broke off and the fan is wobbling out of the ceiling! Faulty electrical sockets, buy Surge protection extensions! That’s if your sockets even work... to begin with. It’s also not safe and your property isn’t either. Lots of crime, car theft and break ins. My lease is over in just 3 more months and I cannot wait. I am considering moving a few weeks early! My kids see police drama and bugs everyday. I don’t even want guests over even though my apartment is clean! Read More

This apartment is horrible been living here for 5years and it's very old and is infested with roaches this apartment disgust me sometimes the toilet leaks the heater stinks there is so many stuff wrong with this apartment I can't wait to move I hate insects and roaches can't even eat in the kitchen without seeing roaches had to throw my microwave away because roaches was living in it ... warning stay away from here don't move here

I’ve been here for three years. And overall I like it here, maintenance is pretty cool with answering tickets, the front office always answers or gets back to you if they miss a call...the section I’m in is pretty quiet only when the kids aren’t outside lol. But the WALLS are paper THIN!! I can hear what the ppl downstairs and across the hall from are doing from my room and I live on the top floor!!!! And the dogs omg the DOGS!!! They’re everywhere!!!!! (And cats) This property needs to... reinforce putting leashes on dogs because I should not have to worry about my son being chased by dogs while waiting for the school bus. Read More