1/18/24
extremely rude
in the office for about 4-5 min..and just the woman’s attitude about me asking for information because I was deciding on this or one other complex made me IMMEDIATELY change my mind and leave. I’m sorry but if you’re going to work in a leasing office, please be mindful of your TONE.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Stratford Hills Apartment and Townhomes responded to this review
We're so sorry to hear that! Customer care is an absolute priority for our entire team, so we apologize for the first impression you encountered of our team. We'd appreciate a second chance to assist you with your home search and show you all that we... have to offer our residents, so please reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com. We hope to speak with you again soon, thank you!