6/18/24
Not so good experience
Thinking about renting at Park Crest Apartments at Tyson’s? Here's my experience to consider:
We stayed at Park Crest from September 2023 to May 2024. Everything seemed perfect until we moved in.
First, we discovered that the water meter was overcharging us. Even on days we weren’t in the apartment, the water bill showed an average usage of about 150 gallons per day. We began contacting the property manager and utility service in November 2023, sending dozens of emails and visiting the leasing... office. Despite our efforts, nothing was resolved by the time we moved out in May 2024. They likely realized there was an issue and gave us a $100 one-time credit in April, but this didn’t come close to covering the monthly overcharges.
Second, there was a constant smell of weed in the hallway despite the property’s non-smoking policy.
After we moved out, we were shocked to see a $230 deduction from our deposit for carpet cleaning and trash removal. We thoroughly cleaned the apartment, including vacuuming the carpet and removing all the trash. No explanation was provided for what is considered reasonable for deductions from deposit.
Review from Apartments.com
Property Manager at Park Crest Apartments responded to this review
Mike, we're sorry to hear that your experience with us fell short of expectations. The water meter overcharge issue is understandably frustrating, and we've worked with our utility service to resolve it. In addition, we encourage residents to notify... us of any community violations, including smoking. Finally, if you have questions regarding the deduction from your deposit, please give us a call.