Royal Pointe Apartments

Where do I start?! Initially when I moved in, this place had different ownership, and they were great. That was until they were bought by the new owners. My wife and I lived here for 10 months and could never get help from the front office regarding noise complaints and maintenance. I ended up having to move out due to military orders, and they did not want to honor that. I had to literally bring them the physical lease agreement and show them that they were not complying with what I had signed.... Even then I still had to pay an extra months rent. After I moved out, I left the apartment in very good and clean condition. I did not get my security deposit back and was also charged for things that were NOT TRUE! Even if what I was charged for was true, I received not one call or email to notify me from the property. I was notified by a collections agency. These property owners are far from professional and I suggest you find somewhere better to live! Read More

Honestly, I would love to give this place five stars but I just can’t do that. When I was a tenant, the place really wasn’t that bad. It was clean. The people were nice, they always made sure that if there was a maintenance request put in they responded. But after being a tenant… Forget it! They don’t care about you at all and they will make it as hard as possible to get your security deposit back. I have been trying to get in contact with them for two weeks now, as it is well over the 45 day... period for me to get my security deposit back and I haven’t heard anything. I went as far as to contact Pegasus, who is the new owner, and I still haven’t heard anything from them either. I used to really enjoy living at Royal pointe when they were owned by a different company. Now that they’re owned by this new company I don’t think that it’s a good place to live or deal with. Read More

I hate this place, people are so loud and inconsiderate. They will have parties till 4:00 am and security or management won’t do anything about it. Loud neighbors upstairs, and next to us. It is impossible to live in peace in this place. I would give zero stars if I could. DO NOT MOVE HERE!

Royal pointe has been home to my fiancé and I for the past 2 years. We came from a different apartment complex that we had a terrible experience from. Royal pointe has been a breath of fresh air!! We feel at peace and at home here. We live in the 1 bed townhome and it's perfect amount of space for my fiancé and I and our cat! Maintenance is awesome at coming to help as soon as possible when you have an issue or concern! They are all very nice and professional. The office staff are also kind and... professional and made the move in process smooth! If you're thinking about moving here, definitely do it! Read More

I was trying to find a safe, clean and affordable apartment for my son (I am in CA). I found Royal Pointe and the whole office team helped me with everything! I am so thankful for the care and attention I (and my son) have received. They truly care about their tenants here and the apartment is perfect! I can’t express how grateful I am.