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24 Ratings & Reviews
6/21/24
I love the area around the crossings it makes life easy and the property is beautiful
Review from Apartments.com
Property Manager at The Crossings at Chapel Hill responded to this review
we're glad to hear that you're enjoying the area and find our property beautiful. Your positive feedback is much appreciated. Thank you for choosing us!
6/13/24
Apartments are nice however, Base rent has been increasing so I am starting to feel like they are getting a little overpriced for what you receive. I can’t speak for all of the floor plans just mine specifically. Maintenance does respond to repair requests quickly which is nice. There are a lot of dogs here, lots of dog poo in the grass areas that doesn’t get cleaned and sone are agressive. Have been reported to the office but am just always told they’ll “look into it” same with noise concerns
Review from Apartments.com
Property Manager at The Crossings at Chapel Hill responded to this review
Thank you for your feedback and the 4-star rating. We're glad to hear that you find our apartments nice and our maintenance team responsive. We understand your concerns about the rent and pet-related issues. We're committed to providing a comfortable... living environment for all our residents. Please feel free to reach out to us directly at pm.crossings@avenue5apt.com or 509-542-5000 to discuss these matters further.
9/12/23
I loved my time at Chapel Hill but the move out process is disturbing and unethical. My roommates and I left our apartment cleaner than when we moved in, spending 8 hours cleaning, we followed the move out checklist to a T and did extra cleaning as well. Thinking we wouldn’t be charged with anything but some patches to be filled on the walls. We were shocked to find out we were being finned with OUR BLINDS MISSING in the bedrooms?! And for stains UNDERNEATH the carpet once it was tore up they... became visible, which those stains were at a spot in the living room that our couch covered. I know for a fact we didn’t take our blinds or leave huge stains in carpet. Very disappointing and disturbing from Chapel Hill. Wouldn’t recommend to anyone.
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Crossings at Chapel Hill responded to this review
HI there we are sorry that you feel like your move out process was not satisfactory. If you could give our office a call at (509)542-5000 so we can go through your account together so we can make sure the correct charges were applied.
4/20/23
SEE THE UNIT BEFORE YOU APPLY. They look nothing like the “Staged apartment” they show you. I’m very upset with what we were told versus what we are receiving. Our move in day is supposed to be tomorrow, and we wanted to view the apartment before signing the lease. We went to see it today and it is nothing like what we were told. Old appliances, different furnishings, no storage area, etc… We applied and paid a holding fee because we were told that these apartments looked identical to the one we... saw. We are extremely upset and feel as though we were lied to. I would look elsewhere.
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Crossings at Chapel Hill responded to this review
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
2/6/23
Dog doo EVERYWHERE, dangerous dogs. My washer and dryer are from Goodwill, the Chrome faucets are heavily scratched (rented that way) Loud exhaust, extremely rude immature, tenants, and noise, Housekeeping smoking and disrespectful and lacks integrity. Management is trying, better than I have ever had...just too much...
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Crossings at Chapel Hill responded to this review
We’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact us at pm.crossings@avenue5apt.com/ 1 509-542-5000. We’re confident that we can turn your experience around, and we... look forward to getting corrected.
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Shoppers will appreciate The Crossings at Chapel Hill Apartments proximity to Road 68 Plaza, Tuscany Plaza, and Sandifur Plaza. Road 68 Plaza is 1.1 miles away, and Tuscany Plaza is within a 22 minute walk.
With a TransitScore of 32, The Crossings at Chapel Hill Apartments has some transit, including 1 transit stop within 5.9 miles. Transit options include Pasco Amtrak Station.
Living in Pasco provides easy access to Tri-Cities, located just 8 minutes from The Crossings at Chapel Hill Apartments.
Within 50 Miles of The Crossings at Chapel Hill
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