Mosaic on the River Apartments

I rented for a year. If I could give the place a zero that would still be to good if a rating. The place is a pit. The garbage is constantly overflowing with skunks and other wild animals ripping the bags open and dragging garbage all over the complex.
The people there are slobs. Dropping food all over the place. People there should be put in a zoo.
I had to pay for a new carpet even tho the carpet needed to be replaced when I got there. It was stretched in areas because it was frayed and then... it was stretched even more so that mesh expanded and the fibers fell out making bald spots.
I should have listened to the real rotten reviews because they are spot on. Don’t waste your money. Read More

loved it at first — went downhill fast. Avoid unless you do not have a choice. Parking is painful. Office staff is either hopeless or rude depending on the day. Bad bug issue. Carless neighbors.

Most of the amenities listed are not available. I would recommend recording all interactions with the staff, if you actually expect anything to be done. Don’t sign until anything wrong is fixed, they won’t be fixed later, but they will charge you for it when you move out. Before moving in, video tape the entire unit. At move out they take more that 100 pictures, of everything, damaged or not. Expect a charge of around $600 at move out, more if there is actually damage. Maintenance response is... unbelievably slow. The air conditioner leaked for nearly a week before anyone did anything. After leaving a message on the emergency number, several calls to the office and stopping the maintenance people outside. Read More

The staff is attentive. My family feels safe and I have a great relationship with the management staff. Chrysta is an amazing property manager, her open door policy helps clients feel welcomed and listened to. I looked at many locations in the tri-cities this is by far the greatest location and I would recommend it to anyone.

Regards,
Ric Gonzalez

After living here for two years, I will provide a genuine review based on my experience. The apartment unit is spacious and cozy. Community amenities (including pool, gym, and clubhouse) are available to all residents. I rented the clubhouse on multiple occasions, and the staff did not hassle me on making the reservation or cleaning up afterward. The onsite gym replaced my gym membership at a local gym. The management team is reliable, responsive, and courteous. They addressed all concerns once... notified. There is no such thing as a concern being too small. The maintenance team resolved issues in a quick and effective manner. The major disadvantage is the lack of parking. I refuse to pay extra for parking at the same place I pay rent. Another disadvantage is the miscommunication between management and maintenance. I experienced one situation which resulted in getting my car towed (WTH!!). Thus far, they are working on becoming a united front.

Overall: I recommend anyone to live here and use the available amenities.
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