7/27/23
live here if you want to suffer
Over the course of the 5 years I have lived here, this apartment has raised my rent by 200 dollars and there are numerous issues. Firstly, the apartment manager likes to raise your rent just to hire 4 DJs and a private sailboat while they have year-round construction projects that make living there essentially impossible. Not to mention the homeless that sleep in the basement and sleep on the bench outside. Manager doesnt respond to emails on weekends too.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The Surf responded to this review
We are sorry you had a disappointing experience with us. The recent event was hosted by private parties, not the building owner/manager, meaning the DJ and sailboat rides were provided by parties outside of ownership or management. Our office is open... from 9am to 4pm, Monday through Friday, so that's when you can expect to hear from us. We do have emergency maintenance over the weekend if needed. The police are always contacted when unauthorized guests are brought to our attention. As we don't have your name, we cannot reach out to you to resolve your concerns. Please contact our team at 608.256.3013. Thank you!