10/19/24
A Nightmare You Can Avoid...
I lived at the Gables for just over 2.5 years, and while things started off great, they took a nosedive after about a year. Since December, I’ve had nothing but trouble: sewer backups, a smoking AC/heating unit, and a leaky AC. The new manager, Tara, is all about deflecting problems and passing them up the chain, where they just get ignored.
If you’re eyeing a one-bedroom in the 285 building, do yourself a favor and look elsewhere. You don’t want to deal with the mess of sewer backups that have... flooded my apartment from the neighbors’ waste. It happened to me 2 times—twice when I was home and twice after I caught it before it got worse. After the second incident, I asked for a small rent discount, but it took six months of dealing with these issues before they finally offered a Visa gift card as a lame apology.
The whole process was poorly handled. They brought in a plumber who, during a visit, suggested my neighbor might be flushing adult wipes and even discussed trying to evict her in front of me. Totally unprofessional. The regional manager tried to deny the third incident and complained about the costs of hiring professionals. If you're hiring experts, shouldn't they actually fix the problem? I don’t want to hear about how much money it’s costing you. Managing an apartment complex means dealing with these issues, whether you handle them yourself or hire someone to fix them. Complaining about costs is just an amateur excuse. It’s clear that they didn’t want to move me to a new two-bedroom unit because it would’ve cost them more, and that’s the real reason they didn’t address the problem properly.
On top of everything, garbage pickup is a nightmare, especially in winter. With snow piling up, you’re left squeezing your garbage cans to the curb, which takes up more road space. On windy days, trash ends up blowing everywhere making it a dump, and tenants don’t always clean up after their dogs. Parking is another issue—nobody follows the no-parking rules on the road. They’ve also started charging for water, claiming it’s a common practice elsewhere, which isn’t true. Plus, the workout room equipment is frequently broken, and these “luxury” units are far from luxurious.??Look elsewhere for a management team that knows what they’re doing,
Review from Apartments.com
3 People Found This Helpful