11/15/23
Won’t return deposit
My husband and I were tenants at this apartment complex from April to July of 2023. During our stay, the amenities left a lot to be desired— especially considering the exorbitant monthly charge. The laundry room never had more than two functioning washing machines (for the entire complex) and about as many functioning dryers. The pool and hot tub were closed for the majority of the season they should have been open. I had to wait 30 days for them to fix a dishwasher that was broken the day I... moved in.
And now, 3 months after being given my forwarding address, I have yet to see a dime from our apartment deposit. This is after repeatedly and respectfully contacting the office.
We left the apartment cleaner than we found it and were never late on rent.
I wouldn’t recommend anyone living here.
-Aryn Clouse
Review from Apartments.com
4 People Found This Helpful
Property Manager at Village at Silver Ridge responded to this review
We appreciate your feedback regarding your experience at our community and we apologize if you feel it could have been better. We value our tenant's opinions and apologize for any inconveniences we may have caused. Thank you for taking the time to... leave a review.