Zone Apartments

The Zone apartments have made me very comfortable once again and have been accommodating to my requests. I'm very pleased with the staff and couldn't ask for a smoother move in.

One of the best communities I’ve lived at. Staff is extremely friendly and helpful.

There is nothing luxury about this apartment. I don’t write reviews, but Zone has been the worst, most rundown apartment I’ve ever lived in. The apartment you get is nothing like the one you tour. Every time it rained, water leaked through the roof into our apartment. This went on for about three months, requiring multiple repairs that took forever to complete. Despite the ongoing issues, they wouldn’t move us to another unit. Multiple vendors had to be called in to fix the problem, which was... incredibly frustrating. On top of that, my packages were stolen several times.

-Management:

The management is terrible—unfriendly and unhelpful. They don’t seem to care about any concerns you bring to them. Noise complaints are ignored, and the property is poorly maintained. They’re quick to charge you for anything they can.

-Amenities:

Aside from the gym, nothing is worth the amenity fee. If your trash doesn’t meet their specific requirements, like not being tied properly or being too heavy, you’ll get a $50 fee added to your rent, and you’ll still have to throw it out yourself. Got lights on your patio? That’s another $90. If you don’t pay for an Amazon locker, your package will be sent back to the USPS, and you’ll have to drive 20 minutes to pick it up. These should be included in the amenities, not charged as extras.

-Maintenance:

Maintenance staff is okay, but they work quickly rather than thoroughly. The walls looked like they were hastily painted. We had to call maintenance multiple times right after moving in for things that should’ve been fixed beforehand. The bug problem is severe—stock up on RAID. Multiple units have water leaks, and dog poop is everywhere.

Parking:
Parking is a nightmare. There’s no assigned parking, so it’s first-come, first-served. Finding a spot is nearly impossible, which forces many to pay extra for garages. The parking situation alone will drive you crazy.

-Moving Out:
My entire lease term here was disappointing and uncomfortable. They don’t tell you about the “standard” sanitation fee, supposedly for cleaning between tenants. We cleaned the apartment thoroughly, yet they still deducted $167 from our deposit for a cleaning fee. Cleaning was pointless. I wish I had read the reviews before signing the lease. Read More

Moving here was the best decision I’ve made this year. Wonderful community!

Zone so far has been a great and quiet place to live. It’s very relaxfull. Clean community, great staff.