The Palisades in Paradise Valley Apartments

This complex is riddled with German cockroaches, talk to residents before moving in.

Everyone complaining on here must be infants and unable to be responsible adults. The place is clean and well managed. Every issue I have had has been promptly handled and with a professional attitude. It's refreshing to have such a pleasent experience with the front office staff. 5 Stars in my book. - Grizz

The property itself is nice, but the management sucks. They kept my lost drivers license at the front office and never contacted me EVEN THOUGH I LIVE HERE and it was left at the lease signing. It is also a bottomless pit of fees and fines. You don't even know that you owe anything and they have already charged you a late fee. Amenities that are included in rent are often closed with no explanation and for days at a time. Basically they treat you like a peasant even though the rent is not cheap.... I WOULD NEVER HAVE MOVED HERE IF I HAD KNOWN HOW BAD MANAGEMENT IS. STAY AWAY!!!! Read More

The apartment walls are very thin and you can hear every noise your neighbor is making. Vacuuming at 2am, closing drawers, sneezing, these are just a few. Management's take on the matter "It's apartment living". Cockroaches crawl out of the drains. Pest control is here every month for either crickets, cockroaches or scorpions. I have never been more uncomfortable in an apartment, than I am here. Truly don't waste your time here, you won't be happy.

I moved from England to Phoenix 4 weeks ago and moved straight to this apartment complex. This place has everything you need to live a good life. They look after the grass and the whole complex very well. The office team are very friendly and Macy has been helping us throughout the whole moving in. We had some mattress being delivered to the front of our apartment before our arrival to USA and when we called the office and asked if they could put the mattress inside the apartment they helped... without hesitation. Most people that live here are lovely. Pest control comes every other week on our request. The whole area is very clean and tidy. It is near most shops (Walmart, Costco, TJMaxx, Target, kids swimming lessons, nursery etc). It’s beside a park with a basketball court. So location is great.
As no place is 100% perfect, there is a downside. So, the floor doesn’t have a good insulation and therefore we can hear every step of the neighbours upstairs. And so the neighbours downstairs can hear us walking and my 3 years old boy running around the house. Well, this does not bother me much. In the end of the day, you have to put on a scale and balance the good and the bad. So far, I can say this place is perfect for us. Read More