2/21/25
No follow up email received.
I got to tour several units in the building. The person giving me a tour said I would receive an email with information about the units I toured. I never received an email. I called and left a voice message about it. Never heard back from them again.
Review from Apartments.com
Property Manager at Santa Fe Lofts responded to this review
Hello,
Thank you for taking the time to share your experience. We sincerely apologize for the lack of follow-up after your tour. This is not the level of service we strive to provide, and we regret any frustration it may have caused. We’d love the... opportunity to make it right and provide you with the information you were expecting. Please reach out to us at the information below, and we’ll make sure you get the details you need as soon as possible. We truly appreciate your interest in our community and hope to assist you further!
- Santa Fe Lofts, santafeloftsmgr@cushwake.com, (213) 528-3536