7/5/24
Horrible experience
My application experience with Jefferson at Marina was incredibly disheartening. Despite submitting all required documents and meeting their criteria, my application was unexpectedly denied. The lack of clarity or reason provided for the denial was frustrating and left me feeling unfairly treated. This experience has unfortunately tarnished my perception of Jefferson at Marina's leasing process. I would caution others to approach their application process with caution and seek clearer... communication before making any commitments.
Review from Apartments.com
Property Manager at Jefferson at Marina del Rey responded to this review
Hello there,
We extend our sincere apologies for any discontent you may have encountered during the application process. Transparency is a core value for us and we strive to maintain this through every phase of the leasing journey. Our screening... process includes a thorough review of credit and rental history, a criminal background check, and income information to ensure a comprehensive assessment of each applicant. More details on the specific qualification requirements can be found on the FAQ tab on our website. We appreciate your interest in our community and thank you for sharing your experience with us!
Kind Regards,
Callie, WeCare@udr.com