10/3/23
WORST Apartment - Towed my car, unresponsive management
This is the WORST apartment complex I have ever lived in; 15 years living in Los Angeles. Not only do they rarely respond to maintenance requests, or mark them 'completed' without coming to our apartment, but my car was TOWED from our private parking lot with NO NOTICE. No phone call to me, nothing.
Not only do I pay for the parking, along with utilities and rent that is WAY too high for what you get, but now they tow my car from where I live??? Insane. DO NOT SIGN A LEASE HERE. Save yourself... the trouble!
Review from Apartments.com
6 People Found This Helpful
Property Manager at The Westerly on Lincoln responded to this review
Hello,
We genuinely regret to learn about the unfortunate experience you had within our community. We extend our sincere apologies for any challenges you faced while trying to communicate with our team. Our maintenance team handles all maintenance... requests in the order they are received and we apologize for any lapse in communication that may have occurred. We also deeply apologize for the inconvenience of your car being towed. Please be assured that our team is readily available to address any concerns or questions you may have about our community policies. We value your feedback and would appreciate the opportunity to make things right and improve your experience with us. Please reach out to our team with any additional questions, concerns, or if you have additional feedback you wish to share.
Kind Regards,
Callie