1/4/22
Unprofessional Leasing Office
Called on a Thursday to make an appointment to view a 2 bedroom apartment the following Monday. Cleared out my schedule and made a 2 hr drive, only to be told upon arrival that there were no available units. Zero accountability or sympathy from the employee, only crappy excuses.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Vineyard Terrace Apartments responded to this review
We are extremely sorry to see your rating and even more sorry to have a disappointed customer. Our leasing offices utilize a third party call center that answers our calls and books appointments for showings. We apologize that the tour was booked... and the available home was rented prior to your arrival. Vineyard Terrace cares deeply for all valued residents and future residents and we regret that you received the opposite impression.