1/3/25
A total waste of time with the application as a transfer student
If you're a transfer student and are interested in applying to this apartment complex using your financial aid as proof of income, don't even try. They will keep you waiting for almost a month, asking endless questions and using a poorly managed AI software called SNAPPT. This software forces you to submit documents in the most inefficient and infuriating way possible, even after they confirmed that financial aid and scholarships were acceptable before applying. They simply can't handle these... types of documents with the experimental AI software tools they currently use. Save your time and money by looking for a place that actually knows how to work with students who want to live off-campus.
Review from Apartments.com
Property Manager at Pinecrest Apartments responded to this review
We're sorry to hear about your experience with our application process. We understand the frustration and we're always looking to improve our systems. Your feedback about the AI software and handling of financial aid documents is valuable and will be... taken into consideration. We strive to provide a smooth experience for all applicants, including transfer students. Thank you for bringing this to our attention.