10/4/24
Renter
This has been the worst apartment experience I’ve ever had. The rent is too high given the numerous issues: my car has been broken into multiple times, my packages are stolen regularly, there’s constant construction, and water has been shut off for various reasons. I’ve spent thousands of dollars fixing my car due to break-ins over the past year.
You’ll often receive emails about stolen packages, along with apologies that don’t help at all. I encourage you to speak with current residents during... your tour. Don’t be misled by the swimming pool and gym amenities. Additionally, one of the elevators was often out of service.
If you value your peace of mind and your money, I recommend looking elsewhere. The management here is poor.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at ReNew on Merritt responded to this review
Thank you for taking the time to share your feedback User. We are sorry to hear about your experiences and that you’ve had such a difficult time at ReNew on Merritt. We strive to provide a safe and comfortable living environment for all of our... residents, and it’s clear we’ve fallen short of those expectations in your case. We take all resident feedback seriously and will be addressing the concerns you’ve raised with our team. You can also reach out to us directly at renewonmerritt@trinity-pm.com to discuss your concerns further.