11/27/24
Verified Renter
Garage Door Repaired My garage door was having an issue with not opening. It took several days to remedy having to wait on the repair company. Nice new opener and system. The office was kind enough to Reno assign me a carport. Only snafu was the office didn’t let me know it was repaired and I didn’t find out until I checked it late in the day. There was a new remote that came with the opener but it was locked in the office. It would have been nice if they would have let me know. The kind... maintenance fellow found the remote albeit with wrong garage number sticker on it. I think he gave me my neighbors new remote. Will exchange when I return to Sac All is well. Sometimes things just don’t go as we plan, but working together with understanding we get through it. .
Review from Apartments.com
Property Manager at The Preserve at Creekside responded to this review
Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. We appreciate you and your business.