Shore Park at Riverlake Apartments

Management and maintenance teams are responsive and efficient. Would definitely recommend!

This apartment complex is really beautiful and peaceful. My kids really like it here.

My fiancé and I moved into Shorepark Apartments on 1/26/2019 with our newborn baby. We quickly started to experience a high level of noise from our upstairs neighbors which became consistent. Our first complaint was on 1/31/19 and the problem has still not been solved. Not only was the noise irritating to us, but it also woke up the baby multiple times. They asked us to be patience and they would handle the situation. They even placed two noise complaint notices on their door, but the noise... continues and they don’t want to truly escalate the situation because the tenants have been here longer. Also, the apartments asked for us to record for evidence which we also did. They offered to move us, but stated that the rent most likely will go up due to prices varying daily so our move in rate is no longer available. After four months they now want to do a mediation. So, we asked to be let out of our contact with they also denied. Not only have we experienced excessive noise, but also rodents. We found a foot long snake at our front door. On the weekend of 5/11/19 multiple vehicles were broken into and cameras do not seem to be reliable. Lastly, the apartments promised to fix multiple things after we moved in and they have yet came to fix anything promised. I wouldn’t recommend these apartments to anyone. Read More

They are quiet, and the people in the office are nice. They do a bit of a bait and switch with the apartments. They'll show you a nice model, but your apartment will have much older appliances typically. It happened to me, and it's happened to several other people I know. Also, they raised our rent $123/month with no upgrades.

I have to say that the people who work in the office here are AMAZING!!!! They made my move in smooth and quick. The only reason I gave a good and not an excellent is because i think the appliances in the actual units need to be updated. Other than that everything is excellent. Nice area and right off the river. By far the best customer service I have ever had with an apratment complex. If you are looking in Sacramento/Elk Grove area you owe it to yourself to check this place out!