8/28/24
Held Deposit For Months
I scheduled a move out inspection which they did not show up to. They admitted this was a mistake. Then after move out I was billed $1,250, for damage that was not there. I filed a dispute and was in contact for 8 months. They would say they would respond in a few days and the next thing I’d hear was a debt collection notice a month later. They eventually took off $600 of fees since they realized it was already damaged as noted in my move in form and there was no evidence. I am still not happy... with the bill I had to pay.
They respond to work orders quickly and have very nice amenities.
Review from Apartments.com
Property Manager at Pacific Ridge responded to this review
Hi there. Due to the nature of your concerns, as well as the anonymity of this review, we think it would be best if we spoke with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to... speaking with you soon.