11/29/21
UDR Does not care about their residents
This building has packages stolen 24/7 and the manager Gunther does nothing about it. People break into the property all the time, break into apartments and time after time, nothing is done about it. All of UDR’s other properties require fobs to get up the elevator, Edgewater is the only exception. This company cares very little for its residents and their safety. West Elevator is always broken, property needs to be renovated ASAP.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Edgewater responded to this review
Hello,
We are sincerely sorry to know you have experienced theft and have security concerns with the community; It is our hope for all residents to feel comfortable and safe in their homes. Our team appreciates your feedback and will use it to make... improvements as we reflect on how we can better our residents' experiences in the future. If there is anything additional you need assistance with, please feel free to reach out to us at WeCare@udr.com. We value your residency and are always here to help!
Kind regards,
Rachel C.