11/23/24
Verified Renter
Cons: Long application and lease process which requires numerous follow ups via email and phone. A lot of maintenance issues had to be addressed after move in. Amenities don’t work as advertised.
Pro: good location
Review from Apartments.com
Property Manager at Cannery Park by Windsor responded to this review
Thank you for taking the time to share your experience. We genuinely value your input, as it helps us identify areas where we can improve. We’re sorry to hear that the application and lease process felt lengthy and required additional follow-ups.... Streamlining this process is a priority, and we’ll use your feedback to ensure clearer communication and a smoother experience in the future. Regarding the maintenance concerns after your move-in, we apologize for any inconvenience caused. Your comfort is important to us. For the amenities, we regret they didn’t meet your expectations. Please feel free to contact the office directly so we can address any non-functioning amenities. We’re glad to hear that you appreciate the location, and we hope this aspect adds to your overall living experience.
If there’s anything else we can do to improve your time with us, please don’t hesitate to reach out. Your satisfaction remains our top priority.