7/15/23
Terrible Management
I could not have had a worse experience living here. The main problem is how mean and rude the management staff are and a complete lack of empathy towards their residents. They care about future residents and profits and don't have a care in the world about the experience of their current residents.
In the year I lived here the hot water was turned off at least a dozen time if not more (once for the span of 5 days), garage doors have been broken multiple times (at one point for 3 months). The... building has been under constant construction with construction zones blocking entrances, noise all day every day (can't even imagine working from home), and amenities that we are paying an arm and a leg for closed down (gym, pool, etc.)
And the cherry on top was my unit as well as the rest of my floor flooding (supposedly at no fault of Griffis or so they say). It took them TWO MONTHS to repair my unit. I had no flooring and holes in my dry wall for two months before they were actually able to get repairs done. During that time, all I got was an insignificant discount on my rent and a property manager telling me "I know this is uncomfortable, but we aren't required to do anything based on your lease". Absolutely no empathy to me or the situation you are asking me to live in.
Do yourself a favor and live elsewhere.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Griffis LoDo responded to this review
We appreciate that you have taken the time to share your feedback. We are sorry to hear that you did not have a positive customer service experience. It is our goal to uphold our "it's about you" culture and we are always here to assist you with any... questions or concerns. We appreciate your patience while we work through any maintenance issues. If you would like an update on our progress or plans, please do not hesitate to contact our team directly. Our team is happy to share that our community renovations are complete and we are confident that you will love the updated spaces! We are always here to support you, so please reach out if you have any remaining questions or concerns.