Mason at Alameda Station Apartments

This building is by far the worst place I have ever lived. If you have any other options, I strongly suggest doing that instead. The buildings and complex are dirty and homeless people are a constant presence inside the building where they like to go to the bathroom and sleep in the stairwells. The manager told me that there is ‘nothing I can do to prevent homeless people from getting in the building’, so just be aware that is how they feel about the situation before signing a lease even though... there are plenty of possible security upgrades that they fail to implement. Basic service requests take weeks and sometimes months to be completed. The amenities are low quality and rarely open. The parking garage is not secure and car break-ins are a frequent occurrence. Residents leave trash in the hallways all weekend and the management does nothing about it. Residents don’t pick up after their dogs and management just lets it sit there. Overall a disgusting place with terrible staff. Read More

RUN AWAY NOW from this nightmare of a "luxury" apartment complex. If you to plan live here, you can expect to enjoy:
1) Non-stop, shameless lying from the manager, who never accepts responsibility for anything and forever blames "Vendor delays" for everything that goes wrong (which is a lot).
2) Having your security deposit stolen from you even after you've cleaned your apartment from floor to ceiling. They will invent charges to make sure you don't get it back, knowing that you won't have the... resources to fight it. Enjoy more blatant lying from the manager at this stage.
3) The soothing sound of endless barking dogs that go from about 6 AM to midnight (if you're lucky!). Yes, you many of you will be living next to (NOT near, but next to) TWO dog runs in a dusty alley. No, your neighbors won't care that their dog has been barking for an hour. Luxury living!
4) Car break-ins in the garages, random people hanging out on the steps in your "secure" building at night, and the fairly startling sound of someone trying your apartment door handle every once in a while
5) People letting their dogs go to the bathroom all over the stairwell. EVERY DAY FOR MONTHS. Management does nothing. The checks are coming in from that lease you are really regretting about now, so what do they care? I'm sure they will try to scrub this review.
6) Even more shameless lying from the management about all of these issues and so many more. Have you ever met someone who lies to your face even though they know that YOU know they are lying - and they do it anyway? That's the manager.

Do not rent here - you can do far better. Don't rent from Greystar at all, I would say, but definitely stay away from Mason at Alameda Station. Read More

Let me start off by saying I did not rent at IMT Alameda Station. The two two-bedroom floor plans I liked which were available when I needed to move were located on the first floor, with one facing the pool. But having said that, I love the features in the newly renovated units. There was storage space and room in the bedrooms.

While there isn't a lot of green space on property, I like the proximity to the rail station, grocery store and Downtown. The area is in the process of being... revitalized, so keep that in mind if you're looking for things to do.

Finally, I want to compliment Claire S., Leasing Consultant. She is so professional, friendly, and knowledgeable about the property and surrounding area. While looking for a new home, I have had to deal with many leasing consultants who can't answer questions about their own property. Not so with Claire. I really enjoyed working with her, and I know that as a resident, she would make sure to answer your concerns. Thanks, Claire! Read More

This place has great amenities and the apartments are nice. The location is convenient as well, but has so far made it a very noisy place to live. The only apartments that become available are either facing a construction site that starts at 7am and is super loud or you face Alameda, which offers loud traffic and constant sirens literally 24 hours a day, every day! Oh, and don’t forget the train! If you can live facing the pool or zen garden it may be worth it but otherwise you may want to... choose one of the many other places just like it that is not so loud. Read More

My experience living at Alameda Station has been wonderful. The staff is incredible. I had a bad experience living downtown because the staff didn't care. This is a night and day difference. The women in the office, Morgan and Brie, are super friendly, always helpful and just nice people. They care about my experience here. If I have a light bulb out, somebody is here to replace it within 30 minutes. The grounds are beautiful. The pool is kept very clean and and people are respectful of other... residents. The south Broadway area is fantastic so it's great to be able to walk to shops and restaurants. This place is just a few blocks from the light rail so it's easy to get downtown. Read More