The Preserve at Lakeland Hills Apartments

Had a great service with Anna, very knowledgeable and helpful!

All these 5 star reviews are made by the manangment

I am writing this review after enduring nearly five months at The Preserve in Lakeland, and the experience has been nothing short of a nightmare.

The apartment is supposed to be smoke-free, yet neighbors smoke weed every single day. I’ve reported this issue repeatedly, but management has done nothing to address it. Additionally, there is constant, disruptive dog barking that I’ve complained about multiple times, but it remains unresolved... .

The situation is made worse by a severe mold problem. The apartment has leaks in three different areas, leading to a pervasive, unpleasant moldy smell. I provided detailed photos, management claims they can’t detect the odor, even though everyone who visits my home can smell it immediately.

To make matters worse, my wife is pregnant, and the living conditions here are unacceptable. I have asked several times to be moved to a different apartment due to these ongoing issues, but management so far, no action has been taken.

I’m not asking for anything special, but I am extremely frustrated by the lack of response and resolution. I hope this review highlights the serious problems and prompts immediate action to address them. Read More

Do not move here, infested with roaches, maintenance doesn’t care, no urgency

I have lived here for 14 Years.
The current managment and maintenace teams are great.
The location is great. A short ride to downtown Lakeland.

DON’T WASTE YOUR TIME HERE. They advertise a certain price, but then tack on about $200-$300 worth of fees (which are things like common area electricity, pest control, valet trash which sucks and then they want to fine you for that when THEY don’t pick it up half of the time, allocated water, and allocated trash, allocated sewer, and a RENT SERVICE FEE). When they have lights that flash all over the complex, the gates never work, half of the amenities are closed, you can hear neighbors late at... night because of the creaky floors (I’m on the bottom floor), dog poop everywhere that has not been handled over the course of 3 months that we have been here and just gets worse, parking is not great, there is trash and food all over our hallways and yard that is picked up days later, the front office staff is vague when you have a concern which is frustrating. We have had a few minor issues with the apartment itself but we will be out of here as soon as our lease ends and will be telling our friends to look elsewhere. Read More