Heritage Cove Apartments

Since we have moved in the area has been very quiet with zero issues. Anytime we need maintenance they respond quickly to get any issues resolved. All the neighbors are nice and the walk around the lake has been wonderful to have. Would recommend to anyone to live here.

Survived Milton. Sturdy buildings and safe conditions. Couldn’t have asked for more. Quick clean up. It was great. Totally turned my. experience around

Overall, my experience here has been pretty good. I like that it’s quiet and clean. However, both grills on property need to be serviced. The office staff is wonderful and they really try to accommodate all needs. I would definitely recommend heritage Cove and have to my friends and family.

Just a suggestion
When they are blowing leaves, please tell them not to blow near the balconies. I cleaned and cleaned and after they blow all the dirt is inside.
And the aisle waste cans, when they monthly clean aisles, can they clean them? Or at least use the hose to get some dirt away It will be very much appreciated

Don’t do it!! Look elsewhere to live if you value your family’s health! Black mold is a problem here! We complained several times about the ventilation in the unit and they never did anything to actually address it. Poor ventilation breeds mold. The apartment was constantly humid 70+% humidity and they don’t care. We’d buy fruit and it would mold up in a day. Smells coming from the AC vents that they didn’t address. The air conditioners on almost all of the units are 20+ years old and they... refuse to replace them. The electric bill was sky high because of all of these ventilation issues. It’s magical how when we moved into a new place we stopped having all of the health issues we were having at heritage cove.

Parking is a nightmare and they even admit it. They refuse to tow cars that are parked overnight without stickers or passes and there are always several cars like this. I had to park several buildings away from my building multiple times. People also speed through the complex and don’t pay attention, I was almost hit trying to cross the parking lot several times and I had my baby with me, the cars literally came out of nowhere they were driving so fast. They refused to do anything about that either even though the posted speed limit is 15mph. The “gates” in this “gated community / luxury apartments “ are constantly not working either so anyone can come in whenever they want.

Many of the apartments are also severely outdated and in need of repairs/ remodeling. Maintenance is a joke. They’d come “fix” something and it either wasn’t fixed or broke again almost immediately.

When you move out they try to overcharge you- they tried to charge me for a cleaning fee of $120 when the apartment was clean and the move out instructions said if it was charged it’d be $110 and a carpet cleaning fee of $80 when the move out instructions said it’d be $60 and the apartment was left cleaner than when I got it and I know the carpets were never cleaned before I moved in because of all the nastiness I vacuumed up when I cleaned it myself prior to move in. When I brought all this to their attention and mentioned I had photos they removed the cleaning fee and credited $20 for the carpet cleaning then added a bunch of new charges to get the amount back up to where it was with the erroneous fees added. Lastly they refused to do a final walkthrough with us saying they don’t do it but again the move out instructions said they would on weekdays. Read More