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The fees below are based on community-supplied data independent market research.
Dog's & Cats Welcome | $1,000 Fee for Two Pets | Pet Rent per Pet
Rottweiler, Doberman Pinscher, Pit Bull, Terrier/Staffordshire Terrier, Chow, Presa Canarios, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof.
Dog's & Cats Welcome | $1,000 Fee for Two Pets | Pet Rent per Pet
56 Ratings & Reviews
2/7/25
Good floor plans. That’s about it. The rest is negative.
Review from Apartments.com
Property Manager at Pencil Factory Flats responded to this review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards),feel free to reach out directly to see what we can do to make it right.
11/26/24
Any serious maintenance issues are barely addressed. While ive lived here ive had my AC break about 5 times with the front office dragging their feet to fix it as well as literal mold in my unit they refused to fix aswell. After telling me they'd need to fix the door frame and floors damaged from water intrusion, they just put paint over it so I cant guarantee most of these units dont have mold that are just covered in paint
Review from Apartments.com
Property Manager at Pencil Factory Flats responded to this review
Thank you for your feedback. While we cannot guarantee that repairs will never be needed in your apartment, please know that we always strive to address any issues as quickly as possible. We encourage you to reach out to us directly with any concerns... so we can work to resolve them promptly. Your satisfaction is important to us, and we are here to assist you in any way we can.
8/23/24
In the 15 or so days since I moved in, my experience with Pencil Factory Flats has been the furthest thing from satisfatory. Several apartment appliances were faulty, broken, or dirty at time of move-in, and no issue has been resolved as of writing this review. As it stands, I do not intend to recommend this residential community to anyone looking to move to Atlanta.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Pencil Factory Flats responded to this review
Thank you for taking the time to share your experience. We sincerely apologize for the issues you’ve encountered since moving in. Your satisfaction is very important to us, and we’re committed to addressing the concerns you've raised about the... appliances.
We’d like to work with you directly to resolve these matters as quickly as possible. Please reach out to our management team at pencilfactory@greystar.com, so we can ensure that your apartment meets the high standards we strive for. We value your feedback and hope to turn your experience around. Thank you for your understanding.
5/2/24
Pencil Factory Flats offers beautiful floor plans and is located in a conveniently central location to all major highways. The management on the other hand makes the living experience not so lovely. The staff changes frequently, they do not keep their word, lie about processes and procedures, only have two maintenance men for a huge complex, theft and crime are high. Greystar as a corporation does not care about their residents or our safety. They just want their money on time and any negligence... you may experience during the month due to their lack of proper property management falls by the waste side. Plain and simple.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Pencil Factory Flats responded to this review
We're sorry to hear about your experience at Pencil Factory Flats. It's disheartening to learn that our management team fell short of your expectations and that you've encountered difficulties during your time with us. We take all feedback seriously... and are committed to addressing your concerns.
We strive to provide a comfortable and safe living environment for all our residents, and we understand the importance of consistency and reliability in management. We apologize for any inconvenience caused by staff turnover and any miscommunication regarding processes and procedures.
Regarding maintenance, we acknowledge the challenges of servicing a large complex with a limited number of staff. Rest assured, we are constantly evaluating and optimizing our resources to ensure timely and efficient maintenance services for our residents.
Your comments regarding safety and security are of utmost importance to us. We continuously work to implement measures to enhance the safety of our community and minimize any risks of theft or crime.
As for your perception of our corporate entity, we want to assure you that resident satisfaction and well-being are at the forefront of our priorities. We are committed to fostering a positive living experience for all residents and welcome any further feedback or suggestions you may have to help us improve.
Please feel free to reach out to our management team directly to discuss your concerns in more detail. We appreciate your feedback as it helps us to identify areas for improvement and strive for excellence in our service delivery.
4/29/24
I’ve been happy with my experience living here. No one bothers me, I feel safe, & I have an ample amount of space & ability to make my apartment feel like a home.
Review from Apartments.com
Property Manager at Pencil Factory Flats responded to this review
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been enjoying your time in our community. Providing a safe and comfortable living environment where our residents feel at home is always our top... priority. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We appreciate having you as part of our community!
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Shoppers will appreciate Pencil Factory Flats Apartments proximity to Edgewood Plaza, The Larkin on Memorial, and Underground Atlanta. Edgewood Plaza is 0.5 miles away, and The Larkin on Memorial is within a 12 minute walk.
With a TransitScore of 76, Pencil Factory Flats Apartments has excellent transit, including 6 transit stops within 4.8 miles. Transit options include King Memorial and Edgewood Ave.
Recreational activities near Pencil Factory Flats Apartments are plentiful. Discover 5 parks within 1.5 miles, including The Georgia Capitol Museum, Trees Atlanta TreeHouse, and Park Pride.
Living in Atlanta provides easy access to Hartsfield - Jackson Atlanta International, located just 16 minutes from Pencil Factory Flats Apartments.
Within 50 Miles of Pencil Factory Flats
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