4/22/24
Not worth the money
I moved in 5 weeks ago and my experience has been horrible. The apartment reeked of smoke and I asked the leasing office if maintenance could provide an ozone machine to help with the smell. They did not do anything. I had to buy 2 air purifiers for the apartment and it still smells bad. I have tried multiple cleaning agents that would get rid of the smoke but it has not helped. I should not have to do this as a new tenant.
Plumbing is horrible. The main bathroom tub first started off draining... slowly and now does not drain at all. I've submitted multiple maintenance requests over the past 3 weeks and it has not been fixed. The hot water heater is a joke. 5 people live in my home. We should be able to shower without the water going cold in 5 minutes. The dish washer has not worked once. It will come on but does not fill with water. The leasing staff was aware and multiple maintenance requests were made. No one has fixed it.
Lastly, there must be a german cockroach infestation. Pest control is supposed to come every Wednesday, IF YOU REQUEST IT. They have come once to spray and I also spray and put out bait but it doesn't seem to help. Something else must be done!
For any person looking for a new home, please look elsewhere.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Elme Sandy Springs responded to this review
Thank you for choosing us as your new home. Please know that resident satisfaction is of the utmost importance to us, and we sincerely apologize if your home was not in the excellent condition you would expect it to be upon move-in. We are eager to... involve our maintenance and pest control teams and turn your experience around. At your earliest convenience, please reach us at sandysprings@elmecommunities.com so we can gather the necessary information from you.