Kensington Apartments

My stay at Kensington at Northpoint was marked by frustration and disappointment. While the initial allure of the complex was promising, the reality fell short in several ways.

Firstly, the amenities were consistently unavailable. Whether it was the pool, gym, or common areas, there was always something under maintenance. The lack of communication regarding these closures made it even more frustrating.

Secondly, the pet situation was appalling. Dog waste was a common sight, and the dog... stations were often empty. As a dog owner, this was both unsightly and unhygienic.

Lastly, the move-out process left a bitter taste. My brother and his wife were hit with excessive charges for cleaning and painting, despite leaving the apartment in good condition. It became evident that the management was more interested in recouping costs than treating residents fairly.

In summary, Kensington at Northpoint failed to meet expectations. Prospective tenants should proceed with caution and be prepared for unexpected fees. Read More

Went to community and had a great tour- not looking to move yet but excited to come back!!!

Lure you in with reasonable sounding prices and you go to tour and within 4 hours of talking to them, the place is rented but there are others available for alot more money. I kmow my price point,I would not have bothered going in if I had known the apartment we were looking at was already rented. 4 hours before our tour I was called.by them to confirm my appointment.
Just poor communication, which Iis why i think it was a bait and switch.

I toured and considered four apartment complexes in the Boise / Garden City areas. The front office employees at Kensington - specifically Kayla and Matt - were by far the most pleasant to work with. Both were welcoming, helpful, competent, and professional. They made the extra effort to answer my new-arrival questions... and provided an excellent tenant experience.

Once I moved in there were two very minor adjustments - the hot water being hot enough, and the dishwasher air drying the... dishes. I easily submitted a ticket on their tenant portal... and both repairs were made within 18 hours. Good management, excellent service standards. Read More

Beautiful place to live, close to everything, green belt is walking distance, pet friendly, and friendly staff.