12/7/20
One star is generous at this point.
This place doesn’t care about customers since they took my money and pretty much disappeared. Greystar does not care about their customers. Out of the 35 emails we have sent each other over these long 107 days I have had to follow up 22 times as of 12/04/2020.
This is the most INACCURATE leasing office I have ever dealt with! It has been 107 days since I have applied for and apartment here but I have still not had a refund for my admin fees which were promised to reach me by 76 days ago. If the... situation were the other way around, I wonder if the apartment complex doesn’t mind to be paid rent 107 days late...
Review from Apartments.com
5 People Found This Helpful
Property Manager at State and Grand responded to this review
Hello, I apologize for this happening. However, I am glad to hear that someone from our team was able to get this resolved for you. Please reach out to Anthony, if you have any other concerns. - State and Grand.