8/27/22
Practically ROBBING people.
They strung me around for over a month with $200 of my money guaranteeing me my application looks good and theres no worries and two weeks before my move in date after giving them SEVERAL pay stubs and everything else they asked for graciously they continued to give me open ended answers and string me along promising the security of my application only to deny it, with no grounds to do so. Perfect rental history and no late payments EVER. Now I’m out of an place to live and an opportunity to... look because their lack of communication and awful business ethics have ruined the chance to do so. SAVE YOURSELF SOME TIME, choose anywhere else.
Review from Apartments.com
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Property Manager at Mt. Carmel Village Apartments responded to this review
Thank you for reaching out. We want to start by apologizing for the frustrations you're experiencing with the application process. We understand that it can be very frustrating to be denied an apartment. Our ultimate goal is to rent apartments and we... are just as upset when we have to deny an application. Due to the sensitive nature of denials and the reasons we will not disclose them on a public platform. If you would like to continue this conversation offline we would gladly speak with you privately to learn the specifics in more detail. Email me privately at ResidentServicesks@MonarchInvestment.com